Earlier this year I had the pleasure of facilitating a full day of conflict resolution training with a group of aspiring and emerging healthcare leaders. So much conflict, all day long 😁. This crew was on fire!
At one point all participants completed a Conflict Resolution Style assessment. This was a pen/paper assessment – we went ‘old school.’
I know what you’re thinking: “Parm, braaahh, another assessment?”
YES! Another assessment! Keeping in mind it’s not so much the assessment alone that’s of value. But combining it with discussion that helps draw out insights about how you show up.
An assessment is just a tool to help you understand how to show up with more intention and awareness and not by accident.
This particular assessment supported participants in identifying their conflict style. These five conflict styles include:
1️⃣ Competition – my way
2️⃣ Collaboration – our way
3️⃣ Compromise – both ways
4️⃣ Avoidance – no way
5️⃣ Accommodation – your way
One of the biggest insights from a participant:
“Even though I scored high in Collaboration, I need to use each of these conflict resolution styles depending on the person or situation”.
BANG ON!
Being able to leverage different conflict resolution styles is key. Knowing your ‘go-to’ style first is essential because this becomes your anchor.
💥 Homework: Let me know, out of the five conflict styles above, which one describes you the best.
A humbling moment
On one feedback form, a participant wrote:
“Parm is the heart of this program. He brings happiness, passion, expert knowledge and tons of laughter. Its not always easy to sit in a room for an entire day, but the clock does go by quickly when he is teaching.”
I share this not to impress, but rather impress upon … when you truly enjoy what you do, others will see it. What’s even more powerful is when others FEEL IT!
It’s a privilege to do what I do!
A BIG SHOUT OUT to my facilitator colleagues who also did a SMASHING JOB. It’s an honour to stand shoulder-to-shoulder with you 🙌🏽!
Conquer your conflict – whether it’s internal or external!
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